Privacy Policy

Effective date: October 8, 2026

NeoVision (“NeoVision,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://www.neovisioneyes.com/ (the “Website”), how we use it, and the choices you have.

This policy covers the Website only. Health information you share with us as a patient is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is described in our Notice of Privacy Practices, which is available at either of our offices or by contacting us.

Please Do Not Send Medical Information Through the Website

Our website forms are intended for general questions and appointment requests. Please do not include medical history, symptoms, insurance numbers or other sensitive health information in a website form. To discuss your care, call our office directly.

Information We Collect

Information you provide

When you fill out a contact, consultation or newsletter form, we collect the information you choose to give us, such as your name, email address, phone number and message. We also receive information you provide when you call or email us.

Information collected automatically

Like most websites, our Website and the services it relies on automatically receive certain technical information when you visit, such as your IP address, browser type, device type, the pages you view, the website that referred you, and the date and time of your visit. This information is collected through server logs, cookies and similar technologies.

How We Use Your Information

  • To respond to your questions and requests and to schedule consultations or appointments.
  • To send newsletters or updates you have asked to receive. You can unsubscribe at any time.
  • To operate, maintain, secure and improve the Website, including preventing spam and abuse.
  • To understand how visitors use the Website so we can improve its content.
  • To comply with legal obligations and protect our rights.

Cookies and Similar Technologies

Cookies are small files stored on your device. We and our service providers use cookies that are necessary for the Website and its forms to work, to protect against spam, and to understand how visitors use the Website. You can set your browser to block or delete cookies, but some parts of the Website, such as our forms, may not work properly if you do.

Some browsers offer a “Do Not Track” setting. Because there is no common standard for how websites should respond to these signals, the Website does not currently respond to them.

Third-Party Services

We use trusted third-party services to run the Website. These providers may receive information about your visit as described below and handle it under their own privacy policies:

  • Online forms: Our contact and newsletter forms are hosted by a third-party form provider that processes the information you submit on our behalf.
  • Google reCAPTCHA: We use reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA collects hardware and software information and sends it to Google. Its use is subject to the Google Privacy Policy and Terms of Service.
  • Fonts and content delivery: We load fonts from Google Fonts and site code from public content delivery networks. These services receive your IP address so they can deliver files to your browser.
  • Analytics: We may use analytics services, such as Google Analytics, to understand how visitors find and use the Website. These services use cookies to collect information such as pages visited and time on site. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
  • Online scheduling: If you book through Zocdoc, you leave our Website and your information is handled under Zocdoc’s privacy policy.
  • Social media: Our Website links to our Facebook and Instagram pages. Those platforms collect information under their own policies when you visit them.

How We Share Information

We do not sell, rent or trade your personal information. We share it only:

  • With service providers who help us operate the Website and respond to you, and who are permitted to use it only for that purpose.
  • When required by law, court order or other legal process, or to protect the rights, property or safety of NeoVision, our patients or others.
  • In connection with a merger, sale or transfer of our practice, in which case this policy will continue to apply to your information.

Data Security and Retention

We use reasonable administrative, technical and physical safeguards to protect the information we receive through the Website. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes described in this policy or as required by law.

Your Choices

  • Email: You can unsubscribe from our newsletter at any time using the link in any email we send.
  • Access, correction and deletion: You may ask us to access, correct or delete personal information you submitted through the Website by contacting us using the details below. We will respond as required by applicable law.
  • Cookies: You can manage cookies through your browser settings.

Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children through the Website. If you believe a child has submitted information to us, please contact us and we will delete it.

Links to Other Websites

The Website contains links to websites we do not control. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Your continued use of the Website after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

NeoVision Pittsburgh
2615 E. Carson St., Pittsburgh, PA 15203
412-481-1103

NeoVision Charleroi
305 McKean Ave., Charleroi, PA 15022
724-483-8065